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FAQ
 
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FAQ
 
Can you send a brochure of your products?
TCI only produce goods to order. China makes hundreds of thousands of products at any one time, so it’s not possible to supply a brochure.
 
Who clears and handles the shipment once it gets to UK port?
Our freight forwarder handles all the customs clearance and delivery to one UK address in conjunction with your service department.
 
Who do we pay the import duty/VAT to?
Our freight forwarder will invoice you directly for VAT and any import duty applicable.
 
We need delivery in 1 month’s time - can you help us?
On certain items we may be able to supply goods by airfreight within very short lead-times. Test us out!
 
What are the payment terms?
50% US dollar cash deposit before production begins and 50% cash on delivery.
Or an at sight transferable Letter of Credit.
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